Privacy
Information about the use of cookies.
It is important to feel safe when shopping in an online store, and we at Me & My Cousin is careful to handle your personal information in a secure manner. Based on functionality and user experience, we collect information from you who visit our website. We use this information to optimize our content, look at usage patterns and customize targeted advertising. To do this, we use cookies on our website.
Me & My Cousin may also use customer information to customize and improve our services, but we guarantee that no one else will use customer information for marketing purposes. We will never sell your email address or other information to a third party, and you will not receive email newsletters from us unless you have agreed to do so.
Personal information
Personal information is information that can be directly linked to you as an individual, such as your name, email address, and address. Such information is necessary for us to be able to serve you as a customer and to be able to deliver the goods you have ordered. In addition, we may contact you with information and updates related to your order. We are required to retain this information for accounting, tax management, and any warranty and return processing. All employees in Me & My Cousin is also subject to confidentiality.
Your rights
You have the right to request information about the personal data we hold about you at any time. If the data is incorrect, you can request that the data be corrected or removed. We cannot remove your data if there is a legal requirement to retain it, such as accounting rules or another legitimate reason to retain the data, such as outstanding debts. You can withdraw your consent to us using your data for marketing purposes at any time. You can contact us by sending an email to kundeservice@meandmycousin.no
Cookies
Me & My Cousin uses cookies to provide you with better services, such as remembering your login, password in encrypted form, to improve the user experience and as part of our marketing to new customers. Most newer browsers are set to automatically accept cookies. If you do not want this, you can change the settings in your browser. At Nettvett.no you can read about how to set your browser to accept or reject cookies.
A cookie is a small text file that is stored on your computer. When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often automatically deleted when you close your browser, while permanent cookies can remain on your machine for up to a year.
If you would like to learn more about cookies, you can https://www.aboutcookies.org is used.
Me & My Cousin uses the following cookies for the stated purposes
USING OUR STORE SOLUTIONS
Purpose: We use cookies to, among other things, remember you as a customer and the contents of your shopping cart. Without cookies, an online store would not be able to function.
USING KLARNA CHECKOUT
Purpose: When our store solutions are used together with
GOOGLE ANALYTICS
Purpose: Provides us with statistics on how the website is used, a cookie is set via Google Analytics.We use this information to create internal reports that are used to improve the website. The cookies anonymize all information and only tell us about the number of visitors, where they come from and which pages are visited.
GOOGLE TAG MANAGER
Purpose: We use Google Tag Manager to help us manage various code snippets for statistics and customization. The data collected is not personal, but is only used to improve the user experience.
Purpose: A Facebook Pixel anonymously tracks who has visited the website and which pages they have visited. This tracking is used to offer relevant marketing on Facebook's channels.
In order to show you the most relevant ads possible, Facebook offers advertising targeted to users of a website. Facebook as a third party may use cookies, web beacons and similar technologies to collect or receive information from the website, and use this information to provide statistics and targeted ads.
You can turn off cookies in your browser at any time, and you can also ensure that Facebook does not show you ads based on your online habits by opting out.
Newsletter
By subscribing to our newsletter, you agree that we store your email address. This will be used to send out relevant information about Me & My Cousin, such as news, sales, competitions, etc. We use Mailchimp to handle the sending of the emails. This means that the information sent, including your email address, will be stored with them as long as they keep logs of the sending. Me & My Cousin undertakes not to share your information with other parties, and to only use it for the purposes mentioned here. The information will be stored with us until you unsubscribe from the newsletter.
Marketing
We have placed cookies from Facebook and Google, among others, on our website, and use these to customize digital advertisements and offers. This may mean that you will see specific offers targeted to you after visiting our website based on aggregated data from your visit statistics.
SSL encryption
When you enter our website, a secure (SSL-encrypted) session is automatically started. You can check this (that the pages are encrypted: look for https) by clicking on the padlock icon that appears in your browser.
Third-party providers
We use third-party providers to handle and store our customer data. These providers comply with the GDPR regulation for securing personal data.
- Office 365 with EU data center (including email, OneDrive)
- Domain shop, registration and maintenance of domain names, in addition to hosting services such as email
- Bring, one of the largest postal and logistics players in the Nordic region
- Tripletex accounting system, a company in the Visma system and subject to European data protection legislation, including the General Data Protection Regulation (GDPR).
- FrontSystems, web-based store data system with online store integration
- Homepages at Shopify (Canada)
- Email sender, Mailchimp, from a supplier in the USA
Klarna Bank payment processor in the EU.These store all information regarding payment/card details and any reuse of information once this has been approved.- Stripe for payment transfers, with servers in Europe and the US
- Vipps, a leading company within smart payments and payment solutions in Norway
Responsible data processor
It is at all times Me & My Cousin is responsible for the processing of personal data collected. Me & My Cousin is responsible for ensuring that internal controls are carried out with regard to the processing of personal data, and for ensuring that any deviations from applicable guidelines and legislation are reported and corrected.