Contact us
Common questions
How do I return?
You can return all orders purchased in our online store within 14 days of receiving your order. Get a return label and read more about how to return HERE.
Where's my order?
You will receive an email with a tracking number as soon as your order is shipped from us. You can read more about delivery and delivery time HERE.
Contact the store directly for questions regarding your local pickup.
Can I cancel my order?
We can only cancel your order if it has not been processed. If you have received confirmation of shipment, we cannot cancel it as it has already been handled. If you have not received confirmation and wish to cancel your order, please contact our customer service by email: kundeservice@meandmycousin.no
I have signed up for the newsletter, but have not received a code. What do I do?
By signing up for our newsletter, you will be sent a code by e-mail that gives you 10% on your first order (only applies to ordinary goods). This only applies to new registered members - if you are a registered member before, you will not receive a code. Note that it may take a few minutes before you receive the email with the code. The code cannot be added after the order has been placed.
CONTACT US
Customer service for the online store
Contact us by email: kundeservice@meandmycousin.no
We answer e-mails Monday to Friday 09:00-16:00. Usual response time is within 24 hours.
Contact us on tel:
(+47) 90 15 33 80
Monday to Friday 09-16
CC Vest
Do you have questions about our department at
Contact the store on phone number: (+47) 21 39 39 79
Opening hours are:
Monday - Friday: 10-21
Saturday: 09-19
Sunday: Closed
Fornebu S
Do you have questions about our department at
Contact the store on phone number: (+47) 67 21 63 49
Opening hours are:
Monday - Friday: 10-20
Saturday: 09-18
Sunday: Closed
Gulskogen
Do you have questions about our department at
Contact the store on phone number: (+47) 31 00 31 99
Opening hours are:
Monday - Friday: 10-21
Saturday: 09-19
Sunday: Closed
Strømmen Storsenter
Do you have questions about our department at
Contact the store on phone number: (+47) 63 80 07 08
Opening hours are:
Monday - Friday: 10-21
Saturday: 09-19
Sunday: Closed